Shipping Policy

📦 Bradley Smoker Shipping Policy

Last updated: May 2025

🚚 Shipping Rates

Shipping and handling charges are based on item weight, dimensions, destination, and method. To calculate shipping:

  • Add item(s) to your cart
  • Proceed to checkout
  • Enter your postal/ZIP code and select a shipping method

⏱️ Delivery Timeframes

United States: 24 business hours processing + 3–5 business days delivery
Canada: 3 business days processing + 3–5 business days delivery

Delivery windows exclude the order day, holidays, and weekends. Conditions may vary by carrier.

🌐 Shipping Availability

  • www.bradleysmoker.com – Ships to the U.S. only
  • www.bradleysmoker.ca – Ships to Canada only

❌ Regional Shipping Restrictions

We do not ship to the following locations via our website:

United States:

  • Alaska
  • Hawaii
  • Puerto Rico
  • Guam
  • U.S. Virgin Islands
  • American Samoa
  • Northern Mariana Islands
  • Armed Forces (AA, AE, AP)

Canada:

  • Yukon Territory
  • Northwest Territories
  • Nunavut
  • Newfoundland and Labrador
  • Prince Edward Island

📞 How to Order from an Excluded Region

To place an order from an excluded area, contact us directly for a custom quote and manual processing:

🚫 Shipping Restrictions

  • No shipping to P.O. Boxes – use a valid street address
  • We do not support international shipping outside the U.S. and Canada
  • Extra charges may apply for limited access deliveries (military bases, hospitals, construction sites, etc.)

🎁 Free Shipping Terms

Free shipping applies automatically on orders over $150 CAD/USD.

Exclusions:

USA: Alaska, Hawaii, U.S. Territories, Armed Forces
Canada: Yukon, NWT, Nunavut, Newfoundland and Labrador, PEI

🔁 Order Cancellation Policy

Bradleysmoker.com reserves the right to cancel any order at any time. Cancelled orders are fully refunded to the original payment method. Refunds may take 5–10 business days to appear.